Training Officer with Diversity Focus

Date Posted: 19/09/2021

Deadline: Rolling Vacancy

Apply Here

About Nightline Association

Nightlines provide an anonymous and confidential listening and information service, run by students for students at their university. They work to improve student mental health and wellbeing and are open at night when no other university welfare services are available. Nightline services now cover over 100 universities and colleges, or over 1.5 million students, thanks to an incredible team of over 2,500 trained student volunteers.

The Nightline Association is the registered charity that supports, promotes and develops Nightlines. Nightline Association is run almost entirely by volunteers, who get to play a hands-on operational and strategic role in the running of a national charity. By volunteering for the Nightline Association you will not only gain more awareness of the work of the Association and the charity sector, you will also gain transferable skills and make new friends.

Role Description

Your primary responsibility is to support individual affiliated Nightlines in developing training, specifically relating to equality, diversity and inclusion. This can be achieved through researching practices used by Nightlines and other similar organisations, creation of resources that can be shared amongst Nightlines and answering member Nightlines’ questions. It is a really exciting time within the department at the moment as we have a number of interesting projects to get involved in. Diversity Training is a project that runs collaboratively with the Impact team, which will explore how Nightline services can redesign training to provide a greater emphasis on diversity.

You will sit within the Training Team, whose role is to provide support to Nightlines developing their training practices, and provide options and advice to any member Nightlines. Your line manager would be the Training Team Lead. The team sits within the Nightline Development department, headed by the Head of Development.

Role Summary

Company: Nightline Association
Role: Training Officer with Diversity Focus
Term Limit: Three years, with possibility to be extended
Location: Remote working, open to applicants across the UK
Supported by: Training Team
Accountable to: Training Team Lead

Duties and Responsibilities

  • Assist member Nightlines in developing training for their volunteers
  • Collect examples of training courses and/or materials from as many member Nightlines and other organisations to aid the development of training
  • Work collaboratively with other departments within the Nightline Association
  • Conduct and implement research relevant to projects undertaken
  • Develop materials and resources for Nightline services to make use of
  • Facilitate discussions to share good practice between Nightlines
  • Gather feedback from Nightlines regarding specific resources and initiatives they would like the team to produce or undertake
  • Host sessions and presentations at the Regional and Spring Conferences

Essential Experience and Skills

  • Previous experience of designing and delivering training
  • Highly developed organisational skills
  • Ability to work as part of a team and independently
  • Able to present confidently to large groups of people in an engaging manner
  • Excellent written and oral communication skills

Desirable Experience

  • Previous experience within a Nightline service
  • Previous experience of developing or delivering training with a focus on equality, diversity and inclusion.
  • Previous experience delivering training within a Nightline or a similar organisation
  • Lived experience of issues relating to equity, diversity, and inclusion. 
  • Project planning


  • Whilst how much time you commit to your role at the Nightline Association is largely down to you, we usually expect volunteers to commit an average of one to two hours a week. However, we would also like to stress that this is very much a guide and that volunteers are by no means obliged to commit that amount of time every single week. 
  • You would be expected to attend online team meetings roughly once a month, and to keep up to date with your emails and team messages. The Nightline Association also has three away days each year which you are encouraged to attend when you can.

Link to Apply

Apply Here