Setup Advisor

Date Posted: 12/10/2021

Deadline: Friday 5th November, 11:59pm

Apply Here

About Nightline Association

Nightlines provide an anonymous and confidential listening and information service, run by students for students at their university. They work to improve student mental health and wellbeing and are open at night when no other university welfare services are available. Nightline services now cover over 100 universities and colleges, or over 1.8 million students, across the UK and Ireland thanks to an incredible team of over 2,100 trained student volunteers.

The Nightline Association is the registered charity that supports, promotes and develops Nightlines. Nightline Association is run entirely by volunteers, who get to play a hands on operational and strategic role in the running of a national charity. By volunteering for the Nightline Association you will not only gain more awareness of the work of the Association and the charity sector, you will also gain transferable skills and make new friends.

Role Description

Your primary responsibility is to support institutions who wish to establish a Nightline service, working with them from initial contact until opening night, and up to two years beyond. Setting up a Nightline is a complex process that opens up a valuable service to a whole new student population.

Setup advisors work with Universities, Student Unions and students as they set up new Nightlines. This involves following a gated setup process and drawing on the experience and knowledge of the team, which is generally formed of experienced Nightliners. 

There is also scope to take on project work within the team.

You will sit within the Setup and Policy Team. Your line manager is the Team Lead. The team sits within the Development department.

Role Summary

Company: Nightline Association
Role: Setup Advisor
Term Limit: Three years, with possibility to be extended
Location: Remote working, open to applicants across the UK and Ireland
Supported by: Setup and Policy Team
Accountable to: Setup and Policy Team Lead

Duties and Responsibilities

  • Supporting Nightlines who wish to establish a service
  • Sharing your knowledge of the workings of a Nightline in a clear, thorough and timely manner
  • Work collaboratively with the team, contributing ideas and feedback on their work as required
  • Keep your Team Lead and Head of Department up-to-date with your work, participating in regular support meetings
  • Attending Association events such as the Regional and Spring Conferences, in order to provide training to Nightline Coordinators (or equivalent)
  • Project work 
  • Other reasonable duties as required by the Team Lead or Head of Department

Essential Experience and Skills

  • Highly developed organisational skills
  • Proven ability to build strong rapport with stakeholders
  • Ability to work as part of a team
  • Excellent written and verbal communication skills

Desirable Experience

  • Experience with the Nightline Association and/or a Nightline previously
  • Previous experience setting up a Nightline or similar service


  • Whilst how much time you commit to your role at the Nightline Association is largely down to you, we usually expect volunteers to commit an average of one to two hours a week. However, we would also like to stress that this is very much a guide and that volunteers are by no means obliged to commit that amount of time every single week. 
  • You would be expected to attend online team meetings roughly once a month, and to keep up to date with your emails and team messages. The Nightline Association also has three away days each year which you are encouraged to attend when you can.

Link to Apply

Apply Here