What our volunteers say


… I’ve made the best friends and gained so much confidence – I hardly recognise myself as a fresher! Most of all, it taught me that mental health is more than textbooks – feeling a bit isolated at the start of term can quickly become completely overwhelming and that having someone who’s there to listen makes all the difference between coming through stronger and not making it through at all.

So thanks Nightline, you gave me the opportunity to help students who needed it most and the tools to develop myself, as a person, a student and a volunteer.

– Anonymous, Essex Nightline

…Nightline is not just an alternative society to pass the time at university, it is a challenge that not many people take on to step outside your normal activities and listen to the lives of students around you. It can be tough at times but there is a huge amount of support available from your friends in the organisation. I am proud of the person I became because of Nightline and I hope that other people are willing to take up the same challenge.

– Anonymous, UEA Nightline:

…you realise very quickly that every call matters, and because when you are there for someone who has no one else to talk to, when you can be a friendly ear to the friendless, an ear for the frightened, the lost, the happy, the hopeless, the tired, the calm, the philosophical, the angry, the abused, the ashamed – because then it doesn’t matter that it’s four am, because being there for someone is timeless and essential and amazing.

My Nightline friends are my most special, because we are bonded by this shared sense of recognition that no-one is ok all the time. We’ve been through a lot together, and there’s no group of people who will listen, understand, safeguard and support better than them.

Being a Nightliner isn’t about recognition or public reward – that’s the thing about anonymity. Your friends, classmates and lecturers aren’t going to tell you that what you do is amazing. It’s not about feeling good about yourself, or patting yourself on the back. If anything, the opposite is true. Being a Nightliner is recognising that, at times, we are all weak; we all behave badly; we all have fears; we all have secrets; we all have things we couldn’t or wouldn’t share with others. If you are someone who can see this and say ‘I am here, without judgement or advice, for you to talk to’ then join Nightline, because it will be the best thing you ever do.

– Harriet, Edinburgh Nightline

I am still a volunteer for nightline.

Nightline has been one of the greatest things (if not the greatest thing) i have done in my time at University. I have juggled my degree alongside many college and uni commitments, but I love the organisation so much that I regularly find to do many duties and go down the office during the week.

As Nightliners, we are a really tight knit group of people and it seems we are all very like minded. With this in mind it is no shock that I have made many of my closest friends within the organisation.

Sometimes when I am tired or struggling with my own problems, I wonder why I bother to stay up all night when i have academic and other commitments the next day, but then when you pick up the phone and the person on the other end really needs someone to talk to and rant their feelings to, and you make a difference to a life – I am reminded why I do it.

Nightline has become a part of me… one which I will find very hard to let go of.

Get involved.

– Anonymous, Durham Nightline

Are you or have you been a Nightline volunteer? We’d love to hear about your experience. Email applications@nightline.ac.uk.