‘Helpline Impact Award’ win for Nightline Association


Nightline Association’s role in supporting students was recognised at the Helpline Awards 2015 last month by being selected to receive the ‘Helpline Impact Award’.

Awarded by Helplines Partnership, the Helpline Impact Award specifically acknowledges the long-term contribution of a helpline that is an example to others in how it develops and improves to meet service user needs. Winning the award was all the more significant, as Nightline Association competed in a field of significant national charities including Samaritans and Missing People.

Being selected as the overall winner of this award recognises the dramatic expansion of Nightline services over the last year. 3 new Nightlines were opened in the last year alone, meaning confidential listening support services are now accessible to over 1.5 million students in the UK and Republic of Ireland.

The Judges were impressed by the reach and positive effect of Nightline services, saying “…the qualitative and quantitative impact is clear, and the growth of the charity is clearly worthwhile in its development and adaptations with the times.”

Mags Godderidge, Charity Manager, Nightline Association said of the award “I am absolutely delighted that the hard work, dedication and commitment of Nightlines and Nightline Association volunteers has been recognised and rewarded by the Helplines Partnership – especially given that we were up against some really big helplines in all categories.

I am especially thrilled that we won the Helpline Impact Award for the positive impact Nightlines have had on student mental health since 1970. As always we are indebted to our volunteers for all they do and congratulate them on receiving this award.”

Nightline Association also received further awards, including:

Helpline Volunteer of the Year:

  • 1st place – Laurence Reid, Head of External Communications
  • 2nd place – Matt Lee, Head of Development

Helpline Employee of the Year:

  • 2nd place – Mags Godderidge, Charity Manager

Judges from Helpline Partnership summed up the commitment and value Nightline Association’s volunteers add by saying of Matt Lee: “Matt does so much I mistook this for a paid job to begin with. Unbelievably high level of commitment, goes above and beyond and is an incredible example to others.”

Mags Godderidge’s second place in the ‘Helpline Employee of the Year’ category was awarded to recognise the huge contribution she makes to Nightline Association. The judges said: “Her skill in acquiring resources and support for Nightline is clearly evidenced and shows the great impact her work is having. Her ability to manage staff, promote and develop the service and provide additional traditional ‘back office’ support is unsurpassed. It is clear she has gone above and beyond.”

Most importantly, all of these awards are a tribute to the work not only of those at Nightline Association, but also of volunteers at Nightlines across the country who donate their time to help their fellow students.

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Help us continue to be there for students. Nightline Association is the only charity in the UK providing a confidential through-the-night listening service for students, run by students.

Your donation will help us achieve our vision for every student in higher education to have access to the support offered by a Nightline. Find out more about supporting Nightline Association.